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It’s Good To Be Bad
Who doesn’t love a good villain? And Disney’s Cruella DeVil has to be one of the most dastardly, but she does make a good point when she says it good to bad. Every now and then we need to step out of...
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Ready, Set, Goal!
Ok, is it just me, or is this year flying by? Here it is already March, and that means it is almost the end of the 1st quarter of 2013. Time has a way of sneaking past us, especially when there are...
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Spring Into Growth
It’s here, the first day of spring! A time to watch the flowers bloom and the trees come back to life. Cold weather starts to give way to warmer temperatures and everywhere you look colors are...
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Front Desk Lady Presents “CSI for the Dental Front Office”
I am proud to announce my very first ebook is available from my website www.tcbdentalconsulting.com, and the best part is it is totally FREE!! It is a short book that discusses what I believe are...
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Expect the Unexpected
It’s the first of April, and it’s time for another video from the Front Desk Lady! Don’t you just hate it when a good day goes bad? Today I’m discussing how we handle those unexpected events that pop...
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Be Prepared to Stop
As I was driving home from the gulf coast yesterday, I saw a sign like this one flashing its yellow lights. I drove past it and immediately started to decelerate because I knew that the light up...
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Decisions, Decisions, Decisions
Did you know that you have a choice when you start your day? Everyday when we open eyes or turn off our alarm clock., we choose how our day is going to start. Do we say a quick prayer thanking God...
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What’s New ~ Dental Virtual Office Assisting
“You learn something new everyday.” I have heard this my entire life and have even shared it with others. Well, this week I learned more about something that is relatively new to me. I say relatively...
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3 Ways A Dental Virtual Office Assistant Can Help Your Practice
It can be challenging trying to do multiple tasks at one time. When you work at the front desk, however, that challenge takes on a whole new meaning. Trying to answer telephone calls, verify...
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Lisa Marie At TCB Dental Consulting Welcomes You to Her World!
Good Morning Everyone! This morning I want to share with you a video about who I am, and what I do! Thank you for taking the time to watch and please comment and share with your friends! Please...
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Who’s Watching You?
Ms. Helen is a sweet patient that has been coming to our practice for years. Every four months she keeps her appointment for an exam and cleaning, and she always comes in with a smile and cheerful...
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Been There, Done That!
Have you ever had a conversation with one your friends and listened to them tell you about a situation or event that they recently went through and responded “Been there, done that!” Well, I have...
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Front Desk Lady’s To Do List
Happy June TCB Dental Consulting fans! It’s the beginning of the month, and that means it’s time for my monthly video blog. I hope you enjoy my message and find it useful in your busy day. Visit...
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Office Manager 101, A.K.A “Not One of Us!”
When I first became an office manager, I did not realize that this would change the dynamic of my relationships with my co-workers. Suddenly I went from someone they could talk to, to someone they...
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The “Front Desk” Lady is a SCN’er!
Have you ever had the opportunity to be a part of something so inspiring, so uplifting, so transformational that you could not believe that it was really happening to you? Have you ever experienced a...
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Drowning in Questions and Need Help?
Have you ever have that sinking feeling? That feeling that you know you need help, but you don’t know where to turn. If this is you or someone you know, then I have great news! Starting in July, I...
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Paperclips & the Dental Front Office Team
A paperclip, by itself, is an ordinary thing. All day long it does nothing except clip paper together. We try to make them exciting though, don’t we? Exciting shapes and sizes and a variety of...
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Heatwaves and Burnouts
It’s official, we are in the dog days of summer. Although it is not quite as hot as it could be down here in South Mississippi, the heat index can sure make it feel hot enough to fry an egg on the...
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Front Desk Lady Hires A New Team Member
We recently added a new team member to our practice. It has been a bittersweet experience. The entire team was sad to see the previous team member leave, but we understood that this was an...
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Cleaning Up the Waiting Room
Happy Tuesday everyone! As we discussed last week, it’s August and that means it is time to head back to the classroom. Most teacher’s have been to their rooms to clean, paint and decorate as needed...
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